Yes, Wintedge offers Cash on Delivery (COD) as a convenient payment option for orders under ₹20,000. However, to secure the order and ensure product safety, we require a 10% prepayment at checkout. This helps us maintain a high level of product care throughout the delivery process. For items priced above ₹20,000, COD is not available due to the value and special handling required for high-ticket items. We appreciate your understanding and offer multiple other payment options for a seamless shopping experience.

Wintedge does not sell any products classified as weapons. Our collection includes items such as decorative swords and similar artifacts, all of which are crafted with blunt edges and are strictly intended as collectibles. These items are designed to embody historical and aesthetic value, serving as tasteful decor or conversation pieces. We uphold a commitment to providing items that are safe for home display, ensuring they are suitable only for decorative purposes rather than functional use.

Once your order has been shipped, Wintedge will send you an email notification containing a tracking number and details. This tracking number can be used on our courier partner’s website to monitor the progress of your shipment. You will also get these details on WhatsApp. Our customer support team is also available to assist with tracking updates and provide any additional information you may need to ensure you’re kept informed every step of the way.

At Wintedge, we’re committed to the highest standards of quality. Each product goes through a rigorous multi-step quality check to ensure authenticity, durability, and craftsmanship. Our experts examine every item, focusing on materials, finish, and adherence to design specifications. This thorough process ensures that each piece meets our exacting standards before reaching you, so you can trust in the quality and longevity of every Wintedge purchase.

Our antiques and collectible items are designed to stand the test of time with proper care. We recommend gently dusting items with a soft, dry cloth to preserve their finish and detail. For specific materials, avoid using harsh chemicals or abrasive cleaners, as these may compromise the integrity of the piece. In cases where more intensive cleaning is required, professional antique care is recommended to maintain the item’s aesthetic and historical value.

Most items on Wintedge are readily available and can be dispatched within 2-3 business days. However, certain specialty or high-demand items may have additional lead times due to the craftsmanship involved or limited stock. For each product, availability and estimated dispatch times are indicated on the product page. We recommend checking these details when ordering to ensure you have accurate expectations regarding delivery timelines.